This Refund Policy outlines the terms under which Quodless Technologies (“we,” “our,” or “us”) may consider a refund for any services rendered or payments collected. This policy applies to all clients and users of our services.

By proceeding with any payment to Quodless Technologies, you confirm that you have read, understood, and agreed to this Refund Policy.

General Refund Statement

We do not offer refunds under any circumstances unless explicitly stated in writing. This includes, but is not limited to, consultations, design work, development work, or any technical implementation.

No verbal communication, implied expectation, or informal discussion will constitute a refund commitment.

Payment Structure

Our billing structure generally follows one of the following models:

a. Advance Payment

For most projects, we collect an advance payment prior to starting any work. This advance covers planning, resource allocation, and setup time. It is strictly non-refundable once paid, unless otherwise specified in a written agreement.

b. Milestone-Based Payments

For fixed-scope projects, payments are collected per milestone, as outlined in the accepted proposal.

• Each milestone payment is due upon completion or partial delivery of the respective stage.

• Milestone payments are non-refundable, even if later project phases are terminated.

c. Hourly Packages

For clients on time-based billing:

• You are billed for the actual hours spent.

• If deliverables are not met due to scope misalignment, third-party limitations, or changing requirements, no refunds will be issued for time already spent, provided work was performed in good faith and with reasonable effort.

  
  

Disputes and Request Window

Any refund-related disputes or concerns must be submitted in writing within five (5) business days of the disputed payment or invoice.

Please send your request to:

📧 hello@quodless.com

Subject: “Refund Request – [Your Project/Invoice Number]”

Requests submitted after this period will not be considered.

Exceptions

Exceptions to this policy may only apply if:

• A formal, signed agreement or project contract specifically includes a refund clause; or

• An error in duplicate billing or over-payment occurs (in which case the overpaid amount may be refunded).

In such cases, the terms of the written agreement will govern.

Final Note

We encourage all clients to:

• Fully review the project proposal before initiating payment

• Communicate clearly throughout the engagement

• Understand that time-based and milestone-based work represents effort already invested by our team and is non-reversible.